Privacy Policy

Effective Date: 16 April 2026

Edunova (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

1. Information We Collect

We may collect and process the following personal information:

• Full name
• Email address
• Contact number
• Country or location
• Donation details, including amount, date, and reference
• Any information you provide when contacting us

We do not store or process your payment card details. All payments are securely processed through trusted third-party payment providers such as Netcash.

2. How We Use Your Information

We use your information to:

• Process and manage donations
• Send donation confirmations and receipts
• Communicate with you regarding your donation
• Improve our website and services
• Comply with legal and regulatory obligations

3. Payment Processing

All online payments are securely processed via Netcash or other trusted third-party payment providers. We do not have access to or store your banking or card details.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with payment providers, website and hosting service providers, and legal or regulatory authorities where required. Any third parties who process personal information on our behalf are required to protect that information appropriately.

5. Cookies and Website Usage

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and ensure website functionality.

You can control cookies through your browser settings.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, unauthorised access, misuse, or disclosure.

7. Your Rights

In terms of applicable data protection laws, including the Protection of Personal Information Act, 2013 (“POPIA”), you may have the right to access your personal information, request correction or deletion, and object to processing in certain circumstances. POPIA establishes minimum requirements for the lawful processing of personal information, and South Africa’s Information Regulator oversees and enforces compliance. }

To exercise any of these rights, please contact us using the details below.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including donation records, legal and compliance obligations, and internal reporting requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Edunova
Email: info@edunova.org

11. Updates to This Policy

We may update this Privacy Policy from time to time by publishing a revised version on this website. Please check this page periodically for any changes.